1. Overview
Myra (myrachat.com) is an AI assistant platform operated by Agentios ("we", "us", "our"). We are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding that data.
This policy covers the Myra AI assistant platform (myrachat.com) as well as Agentios AI Setup & Automation packages (agentios.ai). Where Myra-specific practices differ, they are noted explicitly. The She Calls app (shecalls.ai, iOS and Android) is covered in section 12.
2. Information We Collect
We may collect the following information when you use our services or partner program:
- Contact information: phone number, Telegram username
- Payment information: transaction records (processed by third-party providers — we do not store card details)
- Technical information: IP address, browser type, referring URL (for click tracking in the Partner Program)
- Server credentials: SSH access provided by you for setup purposes only — deleted after handover
- Myra account data: email address, business name, agent configuration, knowledge base content (URLs, uploaded files), and conversation logs associated with your Myra account
3. How We Use Your Information
- To deliver the purchased service and communicate about your order (including Myra subscription features)
- To process partner commissions and payouts
- To track referral clicks and attribute sales in the Partner Program
- To improve our services and troubleshoot issues
- We do not sell, rent, or share your data with third parties for marketing purposes
4. Cookies & Tracking
Our main website (agentios.ai) uses a referral cookie when you arrive via a partner link. The Myra dashboard uses session cookies for authentication. Partner referral cookies:
- Is stored in your browser for up to 30 days
- Contains only a partner referral code (no personal data)
- Is used solely to attribute a sale to the referring partner
We do not use advertising cookies. The Myra widget embedded on third-party websites does not set cookies on end-users' browsers beyond what is required for the conversation session.
5. Data Storage & Security
Your data is stored on our private server infrastructure. We apply reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. Server credentials shared for setup purposes are permanently deleted upon project completion.
6. Third-Party Services
We use the following third-party services which may process your data under their own privacy policies:
- DodoPayments — payment and subscription processing (dodopayments.com). DodoPayments acts as Merchant of Record for Myra subscriptions and payment transactions.
- Telegram — communication and account linking
- Anthropic / OpenAI — AI model APIs (via your own API keys)
7. Data Retention
We retain your data for as long as necessary to provide our services and comply with legal obligations. Partner account data is retained for the lifetime of your account. You may request deletion at any time.
8. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your account and associated data
- Withdraw consent at any time
To exercise any of these rights, contact us by email: hello@myrachat.com
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from minors.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on this page with a revised date.
11. Contact
If you have any questions or concerns about this Privacy Policy, please contact us by email: hello@myrachat.com
12. She Calls (shecalls.ai, iOS and Android app)
She Calls is a voice app: an AI character phones you at the times you choose — to wake you up, to keep a promise, or to practise speaking English — and remembers what you talked about. This section explains what the app collects, which AI services receive it and why.
What the app collects
- Account: email address, or the identifier and (if you share it) the name from Sign in with Apple / Google.
- What you tell her during setup: your first name, time zone, call times, language, goal, the promise you say out loud, how you want her to talk to you, what usually gets in your way, and — for English practice — your level and why you are learning.
- Calls: your voice while a call is live, the text transcript of the call, and what is extracted from it after the call: a short summary, her note to you, and things to remember (for example "job interview on Friday").
- Feedback you choose to send from Settings, by text or voice.
- Device data: push and VoIP tokens so she can ring your phone, platform and app version.
- Subscription status from Apple or Google (we never see card details).
Third-party AI services
She is an AI. To hold a call and remember it, the app sends the data below to two AI providers. The app asks for your permission before anything is sent, and you can withdraw it at any time in the app under Settings → AI & your data. Without it she cannot call you.
- ElevenLabs (elevenlabs.io) — runs the live voice call: receives your voice during the call, your first name, language, goal and promise, her memories about you and the instructions for the call; returns her voice.
- OpenAI (openai.com) — transcribes your voice (the spoken promise during setup, calls, voice feedback), runs some calls in real time, and turns the call transcript into the summary, her note and the things to remember.
Both receive this data only to provide the call to you, under their API terms and data processing agreements, which require them to protect it at least as well as this policy does. OpenAI does not use API data to train its models. Neither provider receives your email address or payment information.
Other services
- Apple App Store / Google Play — subscriptions and payments.
- Apple Push Notification service / Firebase Cloud Messaging — ringing your phone and delivering her notes.
- Telegram — feedback you send from Settings is delivered to our team's private Telegram chat.
- Brevo — service emails, such as the launch email you asked for.
How we use it
Only to run She Calls: to place the calls at your times, to let her remember previous calls, to show your notes, streak and week in the app, to handle your subscription, and to fix problems. We do not sell your data and we do not use it for advertising.
Retention and deletion
We keep your profile, transcripts, notes and memories while your account exists so she can remember you. You can delete your account and all of this data at any time from the app or at shecalls.ai/delete-account; it is removed from our servers within 30 days (disaster-recovery backups roll over within 90 days and are never used to restore a deleted account). We do not store call audio — only the text transcript and what is extracted from it.